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The Latest Scams Circulating the Consumer World. Be warned. Be informed.

AUGUST2004

Book, CD, and DVD Clubs

You've probably encountered advertisements for some of these clubs in a magazine or on the Internet. Many of these ads sound like they are almost too good to be true 12 CD's for a penny each, 6 DVD's for 6 dollars, 4 books for free! Joining a club like this can seem like a great way to add to your audio, video, or book collection. However, in many cases, the introductory offer is a way to lure consumers into a prenotification negative option plan. Under such a plan, consumers implicitly agree to receive more merchandise automatically unless they actively reject each offer as it comes. You must opt out of each offer for additional merchandise!

Play it Safe

  • Companies are required to present information about their plans clearly and conspicuously.
  • Read and understand the terms and conditions of the plan!
  • Be prepared to send off rejection forms regularly if you don't wish to continue receiving merchandise.
  • The introductory offer looks like a good deal, but you may be required to buy a certain amount of additional merchandise at full price (minimum purchase obligation). You can't cancel your membership until you have satisfied this obligation.
  • Do the math required to compare the club's prices and shipping charges against other sellers.
The Fraud of the Month is provided by the Washington Attorney General's Office,Consumer Protection Division.
 
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